Warranty Information

Furniture Online is here to assist you with your manufacturer warranty service. Our highly-trained staff is able to simplify and guide you through the process. However, Furniture Online will only honour warranties that fall within the manufacturer's guidelines on products purchased from Furniture Online. 

Quick Start Guide for Warranty Process

Do you have a copy of your receipt?

  • A copy of the original sales receipt must be submitted with the Warranty Service Claim Form. Your warranty will not be processed without proof of purchase. Please make sure you have your sales receipt available when filling out the warranty service claim form. The customer is responsible for providing a copy of a sales receipt.

Is your product free of stains?

  • Stains void the warranty based on to the manufacturer's warranty guidelines.